FAQs

Camping trekking is organized and supported with team of professional guide, Sherpa, cook and porters. They accompany you, while trekking porters carry all the logistics like, tents, kitchen accessories, food, and fuel. Trekker should carry his/her minimal personal belongings while trekking.

The best season for trekking is March to May and September to November, during this period the weather is stable and clear, it is very wonderful time to experience the real Nepal to see the  amazing view of mountains, snow caped Himalaya and flora and fauna and culture of local people in the Himalayan region.

Trekking is challenging walk in the different altitude, landscape and terrain so it depends on the location and choice of the trekker and the trekking route. There are easy, difficult and extreme treks in the Himalayas. One can choose out of different options of trekking packages provided by the trekking company.

There is no any age bar in trekking in the Himalaya. We design trek for children, teenager as well as senior citizen. For children and senior citizen we offer short and easy treks like around Kathmandu and pokhara valley. For adult and teenager we offer moderate and extreme trek.

Yes, you need trekking permit while trekking. Depending on the trekking area you require special permit like restricted area, for other you need conservation / National park entry permit and TIMS (Tourism information management system) card.

First you need to log in to our web site HimalyanEcstasyNepal.com; you can get further information in our web site about booking the trekking package. If you are already in Nepal then you can visit our head office in Thamel in front of Kathmandu Guest House. Then we can arrange your trekking package according to your choice.

You should do your insurance from your respective country, which covers your risk, emergency evacuation by helicopter, medical treatment and other possible risks. Here is no policy as such.

You can have easy access to communication but in remote areas we use satellite phone. So communication won't be an issue.

Yes you can trek without experience, but you should acclimatize first, have good health, we guide you according to your need, you can do difficult and extreme treks.

As trekking is done in different landscape and trails, those routes are far away from pollution. Water here is drinkable but taking into consideration of our client's health and hygiene we provide mineral water which is purified and filtered. We provide standard and healthy foods. We provide best and comfortable lodging service available in trekking route.

Shoe and socks should be comfortable, select right size, thick sole and matter of inner sole. If you have sweating feet then you have to change your socks frequently keep your feet clean and dry. You should carry blister prevention tape; skin tape can be helpful.

Tipping is not necessary for HEN staffs, although tipping for guide and staff is good practice, porter and guide expect tip, your tip helps their family.

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It depend the peak you choose, climate, weather, health and the peak grade: roughly the success rate of peak climbing is above 95% from our company.

You can hire or buy personal equipment needed for peak climbing, apart from that the major climbing equipment will be provided by HEN.

Lack of oxygen in a body might occur in high altitude which may result in nausea, vomiting, drowsiness, hypothermia even death.

Yes you can charge your device like mobile, camera and chargeable device. 

HEN provides veteran, qualified peak climbing and mountaineering guides.

We provide healthy food and comfortable accommodation as available in the region you trek such as tea house or lodge or camps. 

Our company provides certificate which is provided by NMA. You have to fill up the form with your detail, summit photo, name of the team leader.

Depending on the seriousness of the accident we provide first aid if not then company can arrange the evacuation operation to the nearest medical facility and in case of any emergency, company could bring you to Kathmandu.

All the trip cancellations are required to be done officially on our e-mail info@himalayanecstasynepal.com or himalayanecstasy@gmail.com For groups it should be done 45 days and prior while individuals can do at least 30days before. Payment refund will be made as per the foreign currency conversion rate in US$ dollar prevailing at the time of refund. The following cancellation charges will levy.

1. Before 45 days of arrival-5% of the total trekking/expedition/ tour cost

2. From 45 day to 30 days-10% of the Trekking/expedition/ tour cost

3. From 29 days to 15 days-15% of the trekking/expedition/ tour cost

4. From 14 days to 02 days (48 hrs)-20% of the total Trekking/expedition/ tour cost.

5. From 48 hrs to arrival-50% of the total trekking/expedition/ tour cost

6. Less than 48 hrs or no show-No refund

7. If trekking/Expedition/tour is stopped or early arrival due to nature accident likewise weather reasons this case H.E Nepal Treks will not refund.

Nepal Mountaineering Association: the authorized government body issue permits which is needed for peak climbing and our company will assist you on getting the permit.

 Water here is drinkable but taking into consideration of our client's health and hygiene we provide mineral water which is purified and filtered. We provide standard and healthy foods. We provide best and comfortable lodging service available in trekking route.